Demonstration only. Please do not submit real patient or health information.

Care begins with you

Care, with you.
Every step.

From your first question to the right next step. Explore a pharmacist-first approach to your care.

Watch the care films

AI-generated illustration. Not real people or places.

Your care journey

A clear path.
A human touch.

You begin. Your care team guides what happens next. Choose a step to take a closer look.

Illustrative scene of an adult using a phone in a naturally lit home.

AI-generated illustration. Not real people or places.

01Request

Your story, in your own time.

Space to explain what you need and give your consent before your request is sent.

Listen to this step

AI narration · English

Transcript

Begin with your story. Sign in, tell us what you need, and read the consent before sending your care request. You enter your information only in the app.

Illustrative scene of a pharmacist reviewing information at a pharmacy workstation.

AI-generated illustration. Not real people or places.

02Review

A pharmacist comes first.

Every request begins with pharmacist review. A doctor joins only when further assessment is needed.

Listen to this step

AI narration · English

Transcript

A pharmacist reviews your request first. Your care team decides the appropriate next step. A doctor joins only if further assessment is needed.

Illustrative scene of an adult looking at a phone, representing an in-app bill review.

AI-generated illustration. Not real people or places.

03Bill

Clarity before you decide.

If supply is appropriate, review the details and total on your bill. Payment is verified before pharmacy preparation.

Listen to this step

AI narration · English

Transcript

If supply is appropriate, your pharmacy completes its checks and prepares an itemised bill. Review the items, quantities and charges before you decide to pay.

Illustrative scene of a pharmacist checking packaging and preparing supply.

AI-generated illustration. Not real people or places.

04Supply

Prepared with attention.

After verified payment, your pharmacist prepares appropriate supply, with guidance for your next step.

Watch this chapterSee delivery
Listen to this step

AI narration · English

Transcript

After payment is verified, your pharmacist prepares appropriate supply. Follow the collection or delivery instructions for your case. Medicine is not guaranteed.

CariUbatMalaysia medicine finderIllustrated preview
You begin01/ 04

It starts with your story.

Sign in, tell us what you need and read the consent before sending your care request.

Your care request

  1. Sign in to your account

  2. Tell us what you need

  3. Read and give consent

Send when you’re ready

You enter your information only in the app.

Your team reviews02/ 04

The right people. The right next step.

A pharmacist reviews your request first. A doctor joins only if further assessment is needed.

Your care pathway

Pharmacist review
Within pharmacy scope
Doctor if needed

Follow your request in the app

Your care team decides the next clinical step.

You review03/ 04

Understand before you pay.

If supply is appropriate, the pharmacy completes its checks and prepares an itemised bill for you to review.

Illustrative bill summary

Item details
Quantities and charges
Total to review

Review your bill in the app

Your actual charges appear only in your case.

Your pharmacy prepares04/ 04

Your next step, carefully prepared.

After payment is verified, the pharmacy prepares supply. Follow the collection or delivery instructions available to you.

After verified payment

  1. Payment verification

  2. Pharmacy preparation

  3. Collection or delivery

Follow your pharmacy’s instructions

Supply options depend on your case and pharmacy.

This is an interactive guide, not a real request. No health information is collected here.

Care shaped around your needsA review may lead to advice, a referral or suitable supply. Medicine is not guaranteed.

Care, in motion.

The people, attention and care behind every next step.

Chapter 01A doctor, when needed

Space to be heard.

A pharmacist reviews your request first. When needed, a doctor considers your care. This scene illustrates the video consultation experience we are planning.

Illustrative preview · Video consultation is planned.

A silent film

Chapter 02After verified payment

Every detail, considered.

When supply is appropriate and payment is verified, your pharmacist carefully prepares your medicine. Follow the collection or delivery instructions for your case.

Illustrative preview · Supply depends on your care team's review.

A silent film

Chapter 03Delivery by the pharmacy's courier

Care, carried to your door.

A courier van arrives, then a sealed pharmacy package is handed over at home. If you choose delivery, the pharmacy books its courier for a set fee. The film does not promise same-day or on-demand delivery, tracking or a delivery time.

AI-generated illustration · Delivery by the pharmacy's courier for a set fee; no same-day, on-demand, tracking or time promise. People and locations are fictional.

A silent film

AI-generated illustration. Not real people or places. An illustration of care, not a live service.

AI-generated illustration. Not real people or places. An illustration of care, not a live service.

CariUbat

When you’re ready, we’re here.

Begin in the app. Sign in, read the consent and tell us what you need. A pharmacist reviews your request first.

Start a request